HomeFix ServicesFault to dispatched technician, routed by emirate with an SLAHome maintenance & handyman dispatch — describe the fault, send a photo and a location pin, and get a routed work order with a real response window.What this pack turns on

Records & CRM — Keeps the records the business runs on — customers, cases, whatever the domain needs — as typed data your team can see and search in the console.

Casework & human handoff — Escalates to a real person when a conversation needs one — queues, routing rules, SLA timers, and their decision relayed back to the customer in the bot’s own voice.

Surveys & feedback — Asks for feedback inside the conversation and stores the answers as data you can report on.

Automation & reactions — Does work on a schedule or in reaction to something changing, with nobody clicking a button.

Voice-note intake — Inbound voice notes are transcribed before the agent reads them, so a customer can just talk.

Slash commands — Short typed shortcuts customers can use mid-conversation.

Localised copy — Speaks your customers’ language — including what it says when something goes wrong.

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