IndustriesBanks & fintech
Banks & fintech

Fewer hotline calls. More payments on time.

Answer product and branch questions in seconds, capture card and loan leads, and turn instalment reminders into two-way chats that end in a payment.

Heard this week
وين أقرب صراف آلي لي؟
“Where is the nearest ATM to me?”
USE CASES

The conversations that repeat all day.

Pick a message to see the chat the AI Agent runs.

TRY IT LIVE

Talk to a live banks & fintech AI Agent.

A real AI Agent from our marketplace, running now with a sample business. The chat opens right here.

Live demo

Barakah Finance

Indicative instalments and a credit review a human actually makes

Demo AI Agents use sample businesses and data.

BY BUSINESS

Where each business starts.

Banks

Banks run some of the busiest call centres in the region. Start with answers that need no login — fees, cards, branches — then add reminders and status checks connected to your systems.

  • Product, branch and ATM answers
  • Card and loan lead capture
  • Dues reminder that answers back
  • Digital onboarding help

Consumer finance, BNPL & micro-lending

Their business runs on instalments, and every late payment is a phone call. Octwin turns reminders into two-way chats that end in a payment link or a promise to pay.

  • Instalment reminder that ends in a payment
  • Application follow-up and missing documents
  • Limit, balance and where to shop

Payments & wallets

Merchants and agents ask the same few questions every day: settlements, devices, onboarding. Answer them in the chat, and open a ticket for the rest.

  • Merchant support desk
  • Merchant onboarding
  • Paid but not received
BUILT FROM

The parts these use cases need.

All on one platform. See the platform

  • AI Agent
  • Arabic & English
  • Voice notes & photos
  • Menus & forms
  • Records
  • Live chat
  • Integrations
  • Reminders & rules
  • Campaigns
  • Journey analytics
  • Send API
  • Casework
  • In-app chat
  • Payment links

See banks & fintech use cases on your own data.

Bring one conversation your team handles every day. We’ll show it running.