PlatformIntegrations
Integrations

Real answers come from your systems.

The AI Agent reads and writes the systems you already run, so it quotes today’s price, offers the actual slot, and reports the order’s true status.

# a connection is configuration, not code order_status: GET https://api.your-shop.com/orders/{order_id} auth: api_key returns: status, eta, items # the AI Agent can now answer: # “where is my order?”
HOW IT WORKS

Connected as configuration.

Any REST, SOAP or XML API over HTTPS. No platform release per connection, and nothing for you to deploy.

1

Describe

Point at your API’s docs. Tavi reads them and writes the connection. Early access

2

Test

It tries the connection against your real system. Anything that writes waits for your yes.

3

Go live

The AI Agent and your rules can now use it — for every customer, on every channel.

WHAT A CONNECTION DOES

Five things it can do.

Look up

Prices, stock, order status, slots, balances — read live while the customer waits.

Write back

A lead in your CRM, an order in your ERP, a booking, a promise to pay.

Listen

Your system tells Octwin when something changes — a shipment moved, a result is ready.

Send files

An invoice, a policy or a lab result as a PDF in the chat.

Sign in to apps

Connect to apps that use OAuth sign-in, with a person signing in once.

SYSTEMS

Systems we connect to at setup.

A few common ones. Not on the list? If it has an HTTPS API, it can usually connect — ask us.

SalesforceCRM
Microsoft Dynamics 365CRM & ERP
Zoho CRMCRM
HubSpotCRM
Odoo (19+)ERP & orders
Google SheetsContent
SallaE-commerce
ZidE-commerce · to confirm
WooCommerceE-commerce
FoodicsRestaurants
PaymobPayments
HyperPayPayments · to confirm
TabbyBuy now, pay later · to confirm
TamaraBuy now, pay later · to confirm
AramexCourier
SMSA ExpressCourier · to confirm
ZendeskHelpdesk
FreshdeskHelpdesk
Your own APIREST · SOAP · XML

Systems reachable only inside a private network, and HL7 v2 hospital feeds, need a bridge. We’ll tell you in the first call.

Bring your API docs. Leave with a working connection.

In the demo we connect one of your systems and ask the AI Agent about it.