Start free. Grow with your conversations.
Start on the free plan today, no call needed. When you need more, every paid plan is priced for your volume — talk to us. Meta’s WhatsApp fees are billed separately; your website and in-app chat carry none.
Free
Try it on real customers
- WhatsApp, web chat and templates
- AI Agent in Arabic and English, with voice notes and photos
- Flows, forms and menus
- Live chat with staff
- Stops at its limits — never bills
Starter
Answer questions and hand over to staff
- Everything in Free
- The Send API for your systems
- Campaigns
- Grow past the plan when you need to
Growth
Sell, book and automate
- Everything in Starter
- Catalog, cart and orders
- Bookings and surveys
- Reminders and automation
- Integrations, in-app chat, Tavi
Scale
Run the operation from the chat
- Everything in Growth
- Casework and the work inbox
- Campaigns at volume
- Performance dashboards
- Copilot and translation drafts
Enterprise
Large or regulated businesses
- Everything in Scale
- Limits set per contract
- SLA and dedicated support
- Longer chat history
- Unlimited brands
- Pass-through number
Three lines on the bill.
Your plan
A monthly fee that includes conversations, AI usage, team seats, business messages, WhatsApp numbers and the plan’s modules. On a paid plan you can go above it; extras are billed as used.
AI usage
The AI Agent’s work on free text, voice notes and photos. Every plan includes some each month. Taps on buttons, lists and carousels use none.
Meta’s WhatsApp fees
Set by Meta per delivered message, by the customer’s country, and passed through at cost with no markup, on a separate line. Web and in-app chat have no Meta fee.
About pricing.
Do I need to talk to anyone to start?
No. Sign up for the free plan and start now. It may serve real customers. At a limit it stops instead of billing more; to continue, move to Starter.
What counts as a conversation?
Every conversation counts, whoever starts it: the customer, the AI Agent, your staff, or an automatic message such as a reminder. Chats that use only buttons count too. Campaign and Send API messages are not conversations until the person replies.
Do you add a margin to Meta’s fees?
No. We pass Meta’s fees through at cost, on a separate line, and you can check each rate on Meta’s public rate card.
Can I limit my spending?
Yes, with a monthly cap. At the cap the AI Agent stops taking new conversations, the workspace owner is told, and your staff can still reply by hand.
Does Octwin take payments?
No. Payments go through your own payment provider. We connect it, so the AI Agent can send a payment link and see when an order is paid.
Can I use my own AI key?
Yes, on request, on any plan. AI usage paid with your own key is not charged by us.
How is setup priced?
By the work: how many use cases, which modules and how many integrations. Most businesses start with a setup package from our team; from Growth, Tavi can build or change the AI Agent from a description.
Monthly or annual?
Both. Annual contracts cost less.
Do prices include taxes?
No. Prices exclude VAT and other local taxes.
Ready for more than free?
Tell us your channels and how many conversations a month. We’ll come back with a plan.