From the first message to the finished job.
One platform for the AI Agent, your team, and the systems behind your business. Each part does one move; together they close the loop.
Each move is a part of the platform.
You can start with one and add the rest. They share the same customer, the same records and the same history.
Understand & ask
The AI Agent reads typed text, voice notes, photos and documents in Arabic — standard or dialect — and English. It asks what it needs with buttons, lists, carousels and short forms — and a tap costs no AI at all.
AI Agent- Voice notes understood, so customers who don’t type are served
- Reads prescriptions, meters, IDs and error screens
- Answers only from content you approved and systems you connected
Act
Bookings, carts and orders, payment links from your own gateway, and live reads and writes to your CRM, ERP, order or booking system.
Integrations- Scheduling with slots and reminders
- Catalog, cart and orders; cash on delivery or a payment link
- Any REST or SOAP API, set up as configuration
Hand over
When a person should answer, they get the whole conversation. Complaints, claims and approvals become cases with an owner and a deadline.
Live chat & inbox- Live chat with routing and working hours
- One work inbox for chats, cases and tasks
- Cases with stages, owners and deadlines
Follow up & grow
Reminders that follow the booking, updates from your own systems, campaigns to opted-in customers — and reports on what each one actually caused.
Follow-up & growth- Rules that send a message or open work when something happens
- Surveys; a low score opens a case
- Business dashboards with no setup
Everywhere the customer is
The same AI Agent answers on WhatsApp, your website, inside your app, and from a printed link.
Channels- Official WhatsApp Business Platform through CEQUENS
- Web widget and in-app chat — no Meta fee per message
- Move a WhatsApp chat to the web, same conversation
Three ways to run it.
Switch between them per project. Nothing has to be rebuilt.
Your team answers.
Every chat lands in Live chat. Buttons can still start a booking or an order.
The AI Agent answers. People step in.
It runs the conversation and the work, and hands over when a person should take it.
A front desk with no AI.
Menus and checked answers run the flows; anything else goes to your team.
Built for the people who run it.
One console for your team, with AI help that never acts without a yes.
Tavi builds it Early access
Describe the AI Agent you want. Tavi builds it, tests it, and can write the connection to your system from its API docs — it writes to your system only after you say yes.
Copilot helps your team Early access
Copilot finds the chat or the record and prepares the change. Nothing changes until the person approves, and it can never do more than they can.
Roles for every person
Each person in your team sees and does only what their role allows — across projects, numbers and data.
See all five moves on one of your own conversations.
Bring a chat your team handles every day. We’ll run it end to end in the demo.